What Do I Do If I Lost My Medical Marijuana Card in Florida?

What Do I Do If I Lost My Medical Marijuana Card in Florida?

Losing your Florida medical marijuana card can be stressful—especially if you rely on cannabis to manage chronic pain, anxiety, PTSD, or another qualifying condition. But don’t worry: the process to replace your card is straightforward and designed to get you back on track quickly.

In this blog, we’ll walk you through the exact steps to take if your Florida medical marijuana card has been lost, stolen, or damaged, so you can continue accessing your medication without unnecessary delays.

Why Your Medical Marijuana Card Matters

In the state of Florida, a valid Medical Marijuana Use Registry Identification Card is required to legally purchase and possess medical cannabis from licensed dispensaries. Without it, dispensaries will not be able to verify your status in the system, which means you could lose access to the treatment you need.

Whether you misplace it, it’s stolen, or it becomes damaged beyond recognition, the Office of Medical Marijuana Use (OMMU) has a protocol in place to help you receive a replacement card as soon as possible.

Step 1: Complete the Replacement Request Form

The first thing you’ll need to do is fill out the official Change, Replacement, or Surrender Request Form, which is available through the Florida OMMU. This document is where you’ll explain the reason for your request—whether your card was lost, stolen, or needs to be replaced for another reason.

Make sure to provide accurate, legible information including:

• Your full legal name

• Date of birth

• Registry ID number (if available)

• A clear reason for the replacement request

Being thorough helps speed up the processing time.

Step 2: Include Proof of Florida Residency

Along with your completed form, you must submit a copy of your valid Florida driver’s license or state-issued ID. This serves as proof of residency and identity and is required for all replacement requests. Without it, your application will not be processed.

If you’ve moved or updated your address recently, ensure your ID reflects your current information to avoid further delays.

Step 3: Submit the Required Payment

There is a $15 fee to replace a lost or stolen medical marijuana card. This fee must be paid via check or money order made out to:

Florida Department of Health

Be sure to write your full name and date of birth on the memo line of the check or money order to ensure it is correctly matched to your request.

Step 4: Mail Everything to the OMMU

Once you’ve completed the form, included your ID copy, and attached your payment, mail the entire package to:

Office of Medical Marijuana UseP.O. Box 31313Tampa, FL 33631-3313

It’s a good idea to send the envelope with tracking so you have proof of delivery in case you need to follow up.

Step 5: Wait for Processing

The OMMU typically processes replacement card requests within 2 to 4 weeks. During this time, you may want to contact your physician or dispensary to see if temporary verification is available via the Medical Marijuana Use Registry.

To check on your status, you can also contact the OMMU directly at (800) 808-9580.

Tips to Avoid Losing Your Card Again

• Store your card in the same place as your driver’s license or essentials

• Keep a photo of the card (front and back) in your phone in case you need reference info

• Consider a protective sleeve or cardholder to prevent wear and tear

Losing your Florida medical marijuana card isn’t the end of the world—but it is something that needs to be addressed quickly to ensure continuous access to treatment. By following these five simple steps—completing the replacement form, including ID, submitting the fee, and mailing it to the right place—you’ll be well on your way to receiving your new card.

If you ever need help with your registration, renewal, or certification, Verileaf MD is here to guide you through the process with expert support and licensed physicians ready to help.

Remember, your health matters—and staying compliant ensures safe, uninterrupted care.

For all inquiries, support@buymedcard.com